Shelly BLU TRV and Shelly BLU Gateway Gen3

Data generated by the connected product

The connected product is capable of generating data continuously and in real time as follows:

• Data type:

  • BLU Gateway Gen3: Status of connected devices (for example current temperature, position, RSSI, battery level of BluTRV); events; device logs; WiFi AP & STA status and configuration (IP, SSID, BSSID, RSSI); Cloud, MQTT, BLE, Outbound Websocket status and configuration (server, SSL options); list of user webhooks; list of user schedules; system information (MAC, firmware version, available firmware updates, uptime, RAM & FS size)

  • Shelly BLU TVR: Status of sensors (temperature, humidity, motion, digital inputs); events; beacon mode configuration; system information (MAC, firmware version, battery level)

• Data format:

  • BLU Gateway Gen3: JSON

  • Shelly BLU TVR: BTHome sensor data objects https://bthome.io/format/

• Estimated amount of data:

• • BLU Gateway Gen3: Between 384KB and 1MB

  • Shelly BLU TVR: Up to 1KB

Information storage

The connected product is capable of storing data on a device or a remote server.

The intended storage period is:

• On the device:

• • BLU Gateway Gen3: Infinite (until explicit reset request).

  • Shelly BLU TVR: Infinite (until explicit reset request).

• On remote server:

• • BLU Gateway Gen3: 3 years for statistics, last state and other UI related - infinite (until device deletion)

  • Shelly BLU TVR: 3 years for statistics, last state and other UI related - infinite (until device deletion)

Data access and deletion

Direct access via Shelly Smart Control

• BLU Gateway Gen3: Shelly Smart Control Web app https://control.shelly.cloud

• BLU Gateway Gen3: Shelly Android/iOS App

• Shelly BLU TVR: Shelly Smart Control Web app https://control.shelly.cloud

• Shelly BLU TVR: Shelly Android/iOS App

Direct access via integrated third party services

Remote Server Access via API:

• BLU Gateway Gen3: https://shelly-api-docs.shelly.cloud/integrator-api/

• BLU Gateway Gen3: https://shelly-api-docs.shelly.cloud/cloud-control-api/

• Shelly BLU TVR: https://shelly-api-docs.shelly.cloud/integrator-api/

• Shelly BLU TVR: https://shelly-api-docs.shelly.cloud/cloud-control-api/

On Device Access

• BLU Gateway Gen3: Built-in WebUI

• BLU Gateway Gen3: RPC API as described in https://shelly-api-docs.shelly.cloud/gen2/

• Shelly BLU TVR: Through GATT services and characteristics https://shelly-api-docs.shelly.cloud/docs-ble/common#common-gatt-services-and-characteristics

Data deletion

Data stored on the connected product

• BLU Gateway Gen3:

  • Factory reset via built-in WebUI

  • Factory reset via RPC call https://shelly-api-docs.shelly.cloud/gen2/ComponentsAndServices/Shelly#shellyfactoryreset

  • Factory reset via user-button interaction

  • Factory reset via remote server access (Web, Android, iOS apps)

• Shelly BLU TVR:

  • Factory reset via GATT characteristic https://shelly-api-docs.shelly.cloud/docs-ble/common/#factory-reset

  • Factory reset via user-button interaction

Data stored on the Shelly Cloud

Deletion of data about Devices added in the Shelly Cloud can be deleted via the functionalities of the Shelly Smart Control. The terms of use can be called/viewed at https://control.shelly.cloud/#/terms-and-conditions .

Deletion of Device data in the Shelly Cloud does not delete any data stored on the Device itself.

Quality of service

The quality service of the Application Programming Interfaces (e.g., reliability or speed) depends on device load and network conditions, typ. sub-100 ms response time from device direct APIs and sub-300 ms for remote server APIs.