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Smart plugs

Shelly device (Connected product)

EAN

Shelly Plus Plug UK

3800235265581

Shelly Plug S Gen3

3800235261675

Shelly AZ Plug White 

3800235262900

Shelly AZ Plug Black

3800235262917

Shelly Outdoor Plug S Gen3

3800238070557

Data generated by the connected product

The connected product is capable of generating data continuously and in real time as follows:

  • Data type: Status of output, source of last command, power, voltage and current measurements, energy consumption, internal device temperature, configuration of auto timers, configuration of overpower protections; events; device logs; WiFi AP & STA status and configuration (IP, SSID, BSSID, RSSI); Cloud, MQTT, BLE, Outbound Websocket status and configuration (server, SSL options); list of user webhooks; list of user schedules; system information (MAC, firmware version, available firmware updates, uptime, RAM & FS size)

  • Data format: JSON

  • Estimated amount of data: Between 384 KB and 1 MB

Information storage

The connected product is capable of storing data on a device or a remote server.

The intended storage period is:

  • On the device: Infinite (until explicit reset request).

  • On remote server: 3 years for statistics, Last state and other UI related - Infinite (until device deletion).

Data access and deletion

Direct access via Shelly Smart Control

Direct access via integrated third party services

Remote Server Access via API:

On Device Access

Data deletion

Data stored on the connected product

Data stored on the Shelly Cloud

Deletion of data about Devices added in the Shelly Cloud can be deleted via the functionalities of the Shelly Smart Control. The terms of use can be called/viewed at https://control.shelly.cloud/#/terms-and-conditions.

Deletion of Device data in the Shelly Cloud does not delete any data stored on the Device itself.

Quality of service

The quality service of the Application Programming Interfaces (e.g., reliability or speed) depends on device load and network conditions, typ. sub-100 ms response time from device direct APIs and sub-300 ms for remote server APIs.

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