Skip to main content
Skip table of contents

Lights

Shelly device (Connected product)

EAN

Shelly Duo GU10

3800235262290

Shelly RGBW GU10

3800235262313

Shelly Duo (E27)

3800235262122

Shelly Duo RGBW (E27)

3800235262306

Shelly Vintage A60

3800235262832

Shelly Vintage ST64

3809511202296

Shelly Vintage G125

3809511202289

Data generated by the connected product

The connected product is capable of generating data continuously and in real time as follows:

  • Data type: Status of output, source of last command, configuration of auto timers, WiFi AP & STA status and configuration (IP, SSID, RSSI); Cloud and MQTT status and configuration; list of user webhooks; list of user schedules; system information (MAC, firmware version, available firmware updates, uptime, RAM & FS size)

  • Data format: JSON

  • Estimated amount of data: Up to 512KB

Information storage

The connected product is capable of storing data on a device or a remote server.

The intended storage period is:

  • On the device: Infinite (until explicit reset request)

  • On remote server: 3 years for statistics, last state and other UI related - infinite (until device deletion)

Data access and deletion

Direct access via Shelly Smart Control

Direct access via integrated third-party services

Remote Server Access via API

On Device Access

Data deletion

Data stored on the connected product

  • Factory reset via built-in WebUI

  • Factory reset via powering the device ON and then OFF 5 times in a row in 5-second interval

  • Factory reset via remote server access (Web,Android, iOS apps)

Data stored on the Shelly Cloud

Deletion of data about Devices added in the Shelly Cloud can be deleted via the functionalities of the Shelly Smart Control. The terms of use can be called/viewed at https://control.shelly.cloud/#/terms-and-conditions.

Deletion of Device data in the Shelly Cloud does not delete any data stored on the Device itself.

Quality of service

Depends on device load and network conditions, typ. sub-100ms response time from device direct APIs and sub-300 ms for remote server APIs.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.