Loqed Touch Smart Lock

Data generated by the connected product

The connected product is capable of generating data continuously and in real time as follows:

• Data type:

  • Power: voltage measurements, energy consumption historical (2 weeks).

  • Records: open/close events by user, geofence location entry/exit, charge event;

  • Device logs: Wi-Fi status (MAC, IP, RSSI), BLE status (MAC, RSSI);

  • Cloud: MQTT, BLE, Outbound Websocket status and configuration (server, SSL options); list of user webhooks; list of user schedules; system information (MAC, firmware version, available firmware updates); Status of sensors (temperature, accelerometer);

• Data format: Text

• Estimated amount of data: <1 MB / day

Information storage

The connected product is capable of storing data on a device or a remote server.

The intended storage period is:

• On the device: Infinite (until user reset)

• On remote server: 2 weeks for events and statistics, user info infinite (until explicit reset request)

Data access and deletion

Remote Server Access:

• LOQED Smart Control Web app https://app.loqed.com

• LOQED Android/iOS App

On Device Access

• LOQED Android/iOS App

Data deletion

Data stored on the connected product

• Data delete request via https://app.loqed.com

• Factory reset via user-button interaction.

Data stored on the Cloud

Deletion of data about Devices added in the Cloud can be performed via the functionalities of the Cloud. The terms of use can be called/viewed at https://loqed.com/en/terms-of-service-loqed-app/.

Deletion of Device data in the Cloud does not delete any data stored on the Device itself.

Quality of service

Locally with the direct access to the device the response is sub 100 ms, all other responses depend on the gateway, network size and cloud.