Gateways

Data generated by the connected product

The connected product is capable of generating data continuously and in real time as follows:

• Data type: Status of connected devices (for example current temperature, position, RSSI, battery level of BluTRV); events; device logs; WiFi AP & STA status and configuration (IP, SSID, BSSID, RSSI); Cloud, MQTT, BLE, Outbound Websocket status and configuration (server, SSL options); list of user webhooks; list of user schedules; system information (MAC, firmware version, available firmware updates, uptime, RAM & FS size)

• Data format: JSON

• Estimated amount of data: Between 384KB and 1MB

Information storage

The connected product is capable of storing data on a device or a remote server.

The intended storage period is:

• On the device: Infinite (until explicit reset request).
  On remote server: 3 years for statistics, last state and other UI related - infinite (until device deletion)

Data access and deletion

Direct access via Shelly Smart Control

• Shelly Smart Control Web app https://control.shelly.cloud

• Shelly Android/iOS App

Direct access via integrated third party services

Remote Server Access via API:

• https://shelly-api-docs.shelly.cloud/integrator-api/

• https://shelly-api-docs.shelly.cloud/cloud-control-api/

On Device Access

• Built-in WebUI

• RPC API as described in https://shelly-api-docs.shelly.cloud/gen2/

Data deletion

Data stored on the connected product

• Factory reset via built-in WebUI

• Factory reset via RPC call https://shelly-api-docs.shelly.cloud/gen2/ComponentsAndServices/Shelly#shellyfactoryreset

• Factory reset via user-button interaction

• Factory reset via remote server access (Web, Android, iOS apps)

Data stored on the Shelly Cloud

Deletion of data about Devices added in the Shelly Cloud can be deleted via the functionalities of the Shelly Smart Control. The terms of use can be called/viewed at https://control.shelly.cloud/#/terms-and-conditions.

Deletion of Device data in the Shelly Cloud does not delete any data stored on the Device itself.

Quality of service

The quality service of the Application Programming Interfaces (e.g., reliability or speed) depends on device load and network conditions, typ. sub-100 ms response time from device direct APIs and sub-300 ms for remote server APIs.